Users Forced to Authorized Service, Apple Sued Rp 67 Billion

Jakarta - Although storing a risk, not a few mobile users who choose the service phone to an unofficial place. Apple does not want its users like it and reward damage to the iPhone when doing so. On this matter, Apple also charged USD 5 million or around Rp 67 billion (1 USD = Rp 13,500).

The incident began when it was revealed that the iPhone 6, iPhone 6 Plus, iPhone 6S and iPhone 6S Plus is not serviced by an Apple-authorized technicians. And replaced the problematic part is a component of Touch ID. Once installed iOS 9, instead of going to see the user's home instead be presented with the message 'error 503'.

Users Forced to Authorized Service, Apple Sued Rp 67 Billion

Up here there was nothing that could be done again, or in other words the problem is making the iPhone limited so wedge the door. Reportedly reason for the emergence of 'error 53' that because iOS 9 could not find the original components are known. However, so far found only in the case that replacing parts not Touch ID with the original.

Apple also agreed about the error 53. Companies Cupertino, United States (US) is reasonable to do so solely to protect user data through the components of the Touch ID. Moreover, the Touch ID verification is also a gateway to Apple Pay and transactions in the Apple Store.

Although it sounds plausible, the reason Apple was viewed differently by the legal institution PCVA in Seattle, USA. PCVA sue Apple deliberately forcing users to go to an authorized service if you had a problem with his iPhone. And as is known, authorized service tend to be much more expensive than the cost of servicing problem in the outcome.

PCVA think users should still have a choice whether to use the authorized service or unofficial. As quoted from Phone Arena, the allegation PCVA sue Apple at least $ 5 million, or approximately USD 67 billion over the actions considered harmful to consumers.

In addition PCVA also asked Apple to soon launch an update that could resolve problems error 53. However, so far there has been no follow-up In answer from Apple about the claims made against it.